FREQUENTLY ASKED QUESTIONS
All orders are subject to a processing time before they are shipped. This is the time required for us to prepare your order for shipment, which includes order verification, quality checks, and packaging.
Standard Processing Time: 1-3 business days.
During peak seasons (e.g., holidays, sales events), processing times may be extended. We will do our best to ship your order as soon as possible and will notify you of any significant delays.
Please note that processing time is separate from shipping time and is not included in the shipping estimates below.
Free Shipping Promotion:
We offer Free shipping options via Yun express to meet your needs.
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We currently ship to most addresses within the [United States / Canada / Australia / European Union / Worldwide].
[If applicable] We do not ship to P.O. Boxes or APO/FPO addresses.
[If applicable] International Shipping: We ship to many countries around the world. Please note that international shipping rates and delivery times will vary depending on the destination. You can see the exact shipping cost and estimated delivery time for your country at chec
Once your order has been shipped, you will receive a shipping confirmation email. This email will contain:
-A notification that your order is on its way.
-Your unique tracking number.
-A direct link to track your package with the carrier.
-You can also track your order status at any time by visiting our Order Tracking Page or by logging into your account on our website.
For international orders, please be aware of the following:
--1.Customs and Duties: All international orders may be subject to customs duties and taxes levied by the destination country. The recipient of the order is responsible for all applicable customs fees, duties, and taxes. Our Store has no control over these charges and cannot predict what they may be.
--2.Customs Clearance: Occasionally, shipments may be delayed by your country’s customs office. While we have no control over these delays, we will assist you with any information you need to help resolve the situation.
--3.Additional Documentation: We are required by law to declare the full value of your order on the customs form. We cannot mark your order as a “gift” or declare a lower value.
Occasionally, packages are returned to us as undeliverable. This can happen for several reasons, including an incorrect shipping address provided by the customer, the recipient being unavailable for delivery, or the package being refused by the recipient.
If a package is returned to us, we will contact you to resolve the issue.
Reshipment: If you would like the package reshipped to a corrected address, you will be responsible for paying the additional shipping cost.
Refund: If you prefer a refund, we will issue a refund for the cost of the
If you have any questions about our shipping and delivery policy, please don’t hesitate to contact our customer support team. We’re here to help!
Email: support@lchicify.com